by Tim Healy
What Does a Yellow Light Mean?
If you drive in New York, it means hitting the gas so you can make the light. According to Driverincontrol.org it means to stop if you can do so safely. I must confess, being from New York, I would tend more toward the opportunistic gunning it to make the light. What can I say? There’s lots of traffic on Long Island. (more…)
by Tim Healy
The Belt Story
As a Sales Performance Coach, one of my most favorite activities is being in the field doing a Ride-Along with my clients. What is a Ride-Along? Essentially, I am in the field with a sales-person and I am observing how they perform during a live prospect or client sales call. (more…)
by Tim Healy
3 Lessons in Customer Service
Customers are the backbone of your business. No matter what product or service you offer, you depend on the clientele to keep the lights on. There’s a lot of competition: if you don’t take care of your customers, they will go elsewhere. (more…)
by Tim Healy
Why I Hate New Year’s Resolutions: A 2023 Challenge
“New year, new me!” Around this time of year, it’s common for people to set New Year’s Resolutions. They want to get in shape, or do better at work, or achieve some other vague goal. And most of the time, they don’t succeed. In fact, only 9% of people who set resolutions will see them through to the end of the year. I hate New Year’s Resolutions. Instead, I want to talk about how I took a different approach to my goals in 2022, and ended up running 1,000 miles. (more…)
by Tim Healy
Never Assume the Sale
We have all heard of the Assumptive Close in selling. However, I am not going to write about the Assumptive Close today. Instead, I want to remind sales professionals to “Never Assume the Sale.” (more…)
by Tim Healy
Overcoming Common Objections in Sales
As a sales performance coach I am absolutely floored how many veteran sales people still get caught like a Deer in Selling Headlights when they hear an objection.
There should be absolutely no shock when a prospect or client throws an objection your way. You know it’s going to happen. It is just a matter of which objection and when. (more…)
by Tim Healy
Are you a Financial Advisor without a Client Service Model?
You have no doubt read the articles listing the top reasons clients leave financial advisors. Those reasons include lack of communication, lack of understanding, and not making clients a priority, just to name a few. (more…)
by Tim Healy
The Power of Being Thoughtful
Being thoughtful is a topic I have never written about. I hate to say it, but being thoughtful was never really a topic I incorporated into my training and coaching. Maybe I thought it was assumed, or maybe even too touchy feely. I was wrong. (more…)
by Tim Healy
Pushing Past the Pain Cave in Training, Business, and Life
Think about your ultimate goal in life? Do you dream of running a marathon? Hitting a specific sales goal? Writing a novel? Now think about what is stopping you from achieving those goals. Have you never run before? Are you afraid of rejection? Unable to get inspired? We all have limits that affect our ability to reach our goals. (more…)
by Tim Healy
Pick Up the Damn Phone
Pick up the phone! It’s simple. At least the idea is simple for me. Always has been. Connecting with people via a live phone conversation has tons of benefits. My objective with this article is to hopefully convince you that talking to a human on the phone is vastly more effective than texts, emails and social media messaging. (more…)