Customers are the backbone of your business. No matter what product or service you offer, you depend on the clientele to keep the lights on. There’s a lot of competition: if you don’t take care of your customers, they will go elsewhere.
Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Google Podcasts | Spotify | Amazon Music | Deezer | RSSOn paper, the worlds of sports and business don’t seem to overlap. The truth is, the two could not be more similar: each day, we perform in an arena to win the battle for business. To win that battle, it’s not a sprint, it’s a...
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Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Google Podcasts | Spotify | Amazon Music | Deezer | RSSAs any business owner, manager, and sales professional knows, the customer comes first. While it’s impossible to give your customers exactly what they want in every situation, it is possible to give your customers great service, even in difficult moments.
Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Google Podcasts | Spotify | Amazon Music | Deezer | RSSBehind nearly every successful business is a great HR department. Human Resources may not be everyone’s favorite topic, but it’s a simple fact that you need a good way to manage your staff if you want a fighting chance in the market. My guest today...
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Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Google Podcasts | Spotify | Amazon Music | Deezer | RSSThe days of working a 9:00-5:00 are over. Today, it’s all about side hustles. But when you’re looking to make some extra money outside of your regular job, it can be difficult to narrow down a side hustle that works for you. My guests today...
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Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Google Podcasts | Spotify | Amazon Music | Deezer | RSSSocial media can make it seem like everyone else has it all together. The truth is, most people struggle in business, in sports, and in life. If you want to win in life, you have to be willing to face challenges. My guest today is...
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“New year, new me!” Around this time of year, it’s common for people to set New Year’s Resolutions. They want to get in shape, or do better at work, or achieve some other vague goal. And most of the time, they don’t succeed. In fact, only 9% of people who set resolutions will see them through to the end of the year. I hate New...
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Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Google Podcasts | Spotify | Amazon Music | Deezer | RSSIt’s that time of year again! Everyone wants to make big changes in their lives. New Year’s Resolutions are the hot topic among friends and coworkers. But the truth is, your resolution is likely to fail. In fact, only about 10% of people who set...
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Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Google Podcasts | Spotify | Amazon Music | Deezer | RSSThe Wolf of Wall Street. Glengarry Glen Ross. Boiler Room. These popular movies shine a Hollywood spotlight on the world of sales. And while these movies may showcase some of the sleaziest aspects of the world of sales, they also have some valuable lessons for...
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Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Google Podcasts | Spotify | Amazon Music | Deezer | RSSYou may not realize it, but you’ve been in sales your entire life. From negotiating a later bedtime with your parents to fighting for a raise with your boss, everything you do involves a strong sales skill. My guest today is here to chat about...
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