The Good, Bad, and Ugly of Customer Service
by Tim Healy
As any business owner, manager, and sales professional knows, the customer comes first. While it’s impossible to give your customers exactly what they want in every situation, it is possible to give your customers great service, even in difficult moments.
This week on The Profit Express, I step into the shoes of the customer. I’ve experienced the good, the bad, and the ugly of customer service lately. While I’m not naming names, I’m sharing these experiences to remind business owners that without great customer service, you are setting yourself up to fail.
Download this week’s episode of The Profit Express for some examples of how easy it is to offer great service, even if a customer request is against your standard business procedures.
This week’s episode of The Profit Express is brought to you by Corbett Public Relations, Promoting and Protecting Businesses and Brands for over 30 years.
Download more episodes of The Profit Express: https://healysolutions.com/podcasts/