The Onboarding Journey: Donna Weber

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The journey from prospective buyer to customer is important for every business owner to consider. However, many owners don’t focus on their onboarding processes, costing them billions in potential lost revenue. My guest this week is here to help you avoid losing customers.

Download this week’s episode of The Profit Express to discover how changing up your onboarding process can deliver big results for your business.

My guest this week is customer success expert and author Donna Weber. Her new book, “Onboarding Matters,” details this important process, and how a business can keep customers happy.

This week’s episode of The Profit Express is brought to you by Corbett Public Relations, Promoting and Protecting Businesses and Brands for over 30 years.