Tag: customer service


3 Lessons in Customer Service

3 Lessons in Customer Service

Customers are the backbone of your business. No matter what product or service you offer, you depend on the clientele to keep the lights on. There’s a lot of competition: if you don’t take care of your customers, they will go elsewhere. (more…)


COVID Customer Service: Randi Busse

COVID Customer Service: Randi Busse

As businesses around the country struggle, taking care of your customers is more important than ever before. Does your existing customer service model still deliver the level of service that it did before the pandemic? My guest today is here to discuss the importance of examining your plans to meet the unique challenges we are all experiencing during COVID-19. (more…)