by Tim Healy
3 Lessons in Customer Service
Customers are the backbone of your business. No matter what product or service you offer, you depend on the clientele to keep the lights on. There’s a lot of competition: if you don’t take care of your customers, they will go elsewhere. (more…)
by Tim Healy
The Good, Bad, and Ugly of Customer Service
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As any business owner, manager, and sales professional knows, the customer comes first. While it’s impossible to give your customers exactly what they want in every situation, it is possible to give your customers great service, even in difficult moments. (more…)
by Tim Healy
The Power of HR: Jackie Gernaey
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Behind nearly every successful business is a great HR department. Human Resources may not be everyone’s favorite topic, but it’s a simple fact that you need a good way to manage your staff if you want a fighting chance in the market. My guest today knows all too well how a star HR policy can set you up for success. (more…)
by Tim Healy
Flipping Your Side Hustle: Lauren Hull and Neiman Sneed
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The days of working a 9:00-5:00 are over. Today, it’s all about side hustles. But when you’re looking to make some extra money outside of your regular job, it can be difficult to narrow down a side hustle that works for you. My guests today have hit the success that some people can only dream of – they have married their passions to create a side hustle that has literally flipped their careers. (more…)
by Tim Healy
Why I Hate New Year’s Resolutions: A 2023 Challenge
“New year, new me!” Around this time of year, it’s common for people to set New Year’s Resolutions. They want to get in shape, or do better at work, or achieve some other vague goal. And most of the time, they don’t succeed. In fact, only 9% of people who set resolutions will see them through to the end of the year. I hate New Year’s Resolutions. Instead, I want to talk about how I took a different approach to my goals in 2022, and ended up running 1,000 miles. (more…)
by Tim Healy
The Art of Selling Yourself: Katy Clark
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You may not realize it, but you’ve been in sales your entire life. From negotiating a later bedtime with your parents to fighting for a raise with your boss, everything you do involves a strong sales skill. My guest today is here to chat about how the dating world is really all about sales. (more…)
by Tim Healy
Tackling Imposter Syndrome: Michelle Blum
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We all face insecurities. Dealing with imposter syndrome as a business owner comes with the territory. My guest today is no stranger to this feeling as a young entrepreneur. She’s here to help you tackle those feelings as you chase your career goals. (more…)
by Tim Healy
Financial Fitness Lesson 2: Setting Your Financial Goals
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This week we continue The Profit Express Financial Fitness Series with the advice you need to set yourself up for the right retirement plan. (more…)
by Tim Healy
Not Your Average Runner: Jill Angie
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Fat shaming is nothing new. For millions of men and women, that shaming can devastate their self-esteem and prevent them from living life to the fullest.My guest this week is helping women everywhere build their self esteem and will motivate you to lace up your shoes and take that first step out the door. (more…)
by Tim Healy
Pivoting to Success: Matt Seifer of Guardian Security and Training
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Laws and regulations are in place in most industries. But what happens when the law changes? How can you pivot quickly and make the biggest impact on your business in spite of the new challenges around you? My guest this week is here to discuss the importance of being proactive to industry changes – a move which has led to a massive spike to his bottom line.
This week on The Profit Express I sit down with Matt Seifer. Matt is the owner of Guardian Security and Training, a Long Island based company that has become the one-stop-shop for security needs, offering security training, gun sales, and firearm safety training courses. We discuss how multiple revenue sources has allowed him to pivot and stay ahead of the competition.
Download this week’s episode of The Profit Express to learn how pivoting and staying ahead of industry changes is essential to your business survival.
This week’s episode of The Profit Express is brought to you by Corbett Public Relations, Promoting and Protecting Businesses and Brands for over 30 years.
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