Blog


The Belt Story

The Belt Story

As a Sales Performance Coach, one of my most favorite activities is being in the field doing a Ride-Along with my clients. What is a Ride-Along? Essentially, I am in the field with a sales-person and I am observing how they perform during a live prospect or client sales call. (more…)


3 Lessons in Customer Service

3 Lessons in Customer Service

Customers are the backbone of your business. No matter what product or service you offer, you depend on the clientele to keep the lights on. There’s a lot of competition: if you don’t take care of your customers, they will go elsewhere. (more…)


Why I Hate New Year’s Resolutions: A 2023 Challenge

Why I Hate New Year’s Resolutions: A 2023 Challenge

“New year, new me!” Around this time of year, it’s common for people to set New Year’s Resolutions. They want to get in shape, or do better at work, or achieve some other vague goal. And most of the time, they don’t succeed. In fact, only 9% of people who set resolutions will see them through to the end of the year. I hate New Year’s Resolutions. Instead, I want to talk about how I took a different approach to my goals in 2022, and ended up running 1,000 miles. (more…)


Never Assume the Sale

Never Assume the Sale

We have all heard of the Assumptive Close in selling. However, I am not going to write about the Assumptive Close today. Instead, I want to remind sales professionals to “Never Assume the Sale.” (more…)


Overcoming Common Objections in Sales

Overcoming Common Objections in Sales

As a sales performance coach I am absolutely floored how many veteran sales people still get caught like a Deer in Selling Headlights when they hear an objection.

There should be absolutely no shock when a prospect or client throws an objection your way. You know it’s going to happen. It is just a matter of which objection and when. (more…)


The Power of Being Thoughtful

The Power of Being Thoughtful

Being thoughtful is a topic I have never written about. I hate to say it, but being thoughtful was never really a topic I incorporated into my training and coaching. Maybe I thought it was assumed, or maybe even too touchy feely. I was wrong. (more…)


Pushing Past the Pain Cave in Training, Business, and Life

Pushing Past the Pain Cave in Training, Business, and Life

Think about your ultimate goal in life? Do you dream of running a marathon? Hitting a specific sales goal? Writing a novel? Now think about what is stopping you from achieving those goals. Have you never run before? Are you afraid of rejection? Unable to get inspired? We all have limits that affect our ability to reach our goals. (more…)


Pick Up the Damn Phone

Pick Up the Damn Phone

Pick up the phone! It’s simple. At least the idea is simple for me. Always has been. Connecting with people via a live phone conversation has tons of benefits. My objective with this article is to hopefully convince you that talking to a human on the phone is vastly more effective than texts, emails and social media messaging. (more…)


Your Opinion Doesn’t Matter

Your Opinion Doesn’t Matter

In sales, the goal is always to close the deal. Being confident in your product or service is vital if you want your clients to buy in. However, the best piece of sales advice I can offer is that when it comes down to it, your opinion doesn’t matter.  (more…)


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