As businesses become more automated, it’s starting to seem like good customer service is a thing of the past. But it doesn’t have to be this way. My guest today knows the art of listening, and he is here to discuss how practicing improv comedy can make you better at customer service. (more…)
We all have a favorite toy from our childhood. Whether you were a fan of Barbie or Battleship, you had something you loved to play with when you were little. But with a focus on tech and tablets, are kids today even still playing with toys? Is the industry at risk of failing? My guest today is an expert in all things toys, and he’s got some great news about the future of the industry. (more…)
If you drive in New York, it means hitting the gas so you can make the light. According to Driverincontrol.org it means to stop if you can do so safely. I must confess, being from New York, I would tend more toward the opportunistic gunning it to make the light. What can I say? There’s lots of traffic on Long Island. (more…)
Hilary Topper is a blogger, podcaster, and three-time author. With her writing background, she is all too familiar with the difficult facts surrounding the publishing industry: the average book will sell less than 300 copies in its lifetime, you have less than a 1% chance of getting your book even on a retail shelf, and authors cannot rely on their publishers for promotion. Hilary is one of many authors who has taken on promoting her books through book tours. She is here to chat about how she’s marketed her latest book, From Couch Potato to Endurance Athlete, and why you need to take promoting into your own hands. (more…)
Michael Wright is a REALTOR here on Long Island. This year, he launched his Beyond 40 mission to change the lives of at least 40 people through real estate. He understands just how transformative a new home can be, and he is here to chat about how he’s tackling this challenge, and how he keeps himself accountable for his personal and professional goals. (more…)
Richard Luna is a self-proclaimed Super Geek. He is the founder of Protected Harbor, a company that provides managed IT services, cyber security, and development operations to businesses. Richard knows that technology can be intimidating, and he is here today to make it a bit more approachable for business owners.
This week on The Profit Express I sit down with Richard. We talk about the ins and outs of artificial intelligence, and just how it works.
Download this week’s episode of The Profit Express for answers to all of your technology questions, and to hear who Richard would pick in the Elon Musk-Mark Zuckerberg cage match.
This week’s episode of The Profit Express is brought to you by Corbett Public Relations, Promoting and Protecting Businesses and Brands for over 30 years.
Download more episodes of The Profit Express: https://healysolutions.com/podcasts/
A third-generation inventor, Carter Hogg juggles being a D3 football player with pursuing a degree in Economics. But something he’s prouder of? Carter is also the inventor of G8RSkin, a wearable covering that can help reduce the risk of concussions by 59%. How did the G8RSkin come about, and can it revolutionize the sport of football? (more…)
1.5 billion websites. Countless hours of video on YouTube. Do the tidal waves of content out there have you feeling overwhelmed and not sure how to make your business stand out against competition around the world? You’re not alone! Fortunately, my guest today is here to help. He is here to guide you on how you can find your tribe and cut through the other noise to reach them. (more…)
Is your business hitting 6 figures in revenue? What if you could hit 7 or 8 figures? While you might think these are impossible numbers to hit, the reality is, they’re fully within reach of your business. My guest today is here to chat about how with some quick changes, he took his family business to levels never seen before. (more…)
There comes a time for any brand to try to appeal to a new customer demographic. But what happens when you alienate your core customers? My guest today is no stranger to navigating the complex world of public relations, and he has his thoughts on the recent Budweiser-Dylan Mulvaney partnership. (more…)