Customers are the backbone of your business. No matter what product or service you offer, you depend on the clientele to keep the lights on. There’s a lot of competition: if you don’t take care of your customers, they will go elsewhere. (more…)
“New year, new me!” Around this time of year, it’s common for people to set New Year’s Resolutions. They want to get in shape, or do better at work, or achieve some other vague goal. And most of the time, they don’t succeed. In fact, only 9% of people who set resolutions will see them through to the end of the year. I hate New Year’s Resolutions. Instead, I want to talk about how I took a different approach to my goals in 2022, and ended up running 1,000 miles. (more…)
We have all heard of the Assumptive Close in selling. However, I am not going to write about the Assumptive Close today. Instead, I want to remind sales professionals to “Never Assume the Sale.” (more…)
As a sales performance coach I am absolutely floored how many veteran sales people still get caught like a Deer in Selling Headlights when they hear an objection.
There should be absolutely no shock when a prospect or client throws an objection your way. You know it’s going to happen. It is just a matter of which objection and when. (more…)
