by Tim Healy
Is Being Deaf and Blind an Excuse or Huge Opportunity?
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In life and in business, you cannot reach your true potential until you have been through adversity. How much challenge is too much? While we all have things that can drag us down, it is important to face these challenges. My guest today has endless reasons for why he can’t do something, but he has never let them hold him back. (more…)
by Tim Healy
3 Lessons in Customer Service
Customers are the backbone of your business. No matter what product or service you offer, you depend on the clientele to keep the lights on. There’s a lot of competition: if you don’t take care of your customers, they will go elsewhere. (more…)
by Tim Healy
The Good, Bad, and Ugly of Customer Service
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As any business owner, manager, and sales professional knows, the customer comes first. While it’s impossible to give your customers exactly what they want in every situation, it is possible to give your customers great service, even in difficult moments. (more…)
by Tim Healy
The Power of HR: Jackie Gernaey
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Behind nearly every successful business is a great HR department. Human Resources may not be everyone’s favorite topic, but it’s a simple fact that you need a good way to manage your staff if you want a fighting chance in the market. My guest today knows all too well how a star HR policy can set you up for success. (more…)
by Tim Healy
Tim’s Top Lessons from Sales Movies
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The Wolf of Wall Street. Glengarry Glen Ross. Boiler Room. These popular movies shine a Hollywood spotlight on the world of sales. And while these movies may showcase some of the sleaziest aspects of the world of sales, they also have some valuable lessons for sales professionals, and those who aspire to join the industry. (more…)
by Tim Healy
The Art of Selling Yourself: Katy Clark
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You may not realize it, but you’ve been in sales your entire life. From negotiating a later bedtime with your parents to fighting for a raise with your boss, everything you do involves a strong sales skill. My guest today is here to chat about how the dating world is really all about sales. (more…)
by Tim Healy
Tackling Imposter Syndrome: Michelle Blum
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We all face insecurities. Dealing with imposter syndrome as a business owner comes with the territory. My guest today is no stranger to this feeling as a young entrepreneur. She’s here to help you tackle those feelings as you chase your career goals. (more…)
by Tim Healy
Diving into Delegation: Jenna Spencer
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If you want something done right, you have to do it yourself, right? Maybe not. Choosing not to delegate tasks can mean you’re too busy to chase after money generating activities, and it can be having a major negative impact on how your business operates. My guest this week is here to help you lose the excuses and have fewer things on your plate. (more…)
by Tim Healy
The Belt Story
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From how you dress to how you present yourself on a call, a lot of things can impact whether you close a sales deal or not. But you will never get the sale that you don’t ask for. This week on The Profit Express I tell one of my favorite stories about the importance of asking in sales – The Belt Story. (more…)
by Tim Healy
Not Your Average Runner: Jill Angie
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Fat shaming is nothing new. For millions of men and women, that shaming can devastate their self-esteem and prevent them from living life to the fullest.My guest this week is helping women everywhere build their self esteem and will motivate you to lace up your shoes and take that first step out the door. (more…)